Going Beyond the Surface of Your Brand

Strategy, insights, random thoughts about having a clear, differentiated, trusted and referable brand that makes sales easier and marketing more effective.

old school

The 7 Reasons Why People Leave Your Website

If you’re here, there’s a high likelihood your site is not doing so great and it may be time for a website redesign. Are you finding your site’s visitors are leaving pretty soon after they arrive (bouncing)? Wondering how long users usually stay on a website before clicking away? Luckily, there’s been a truckload of research done on this. You have 15 seconds to grab a visitor's interest on your website. That's not load-time, that…

Read More
Do you have an authentic brand inside and out? 1

Do you have an authentic brand inside and out?

Brand management is essential. The expectation you set (brand promise) needs to be authentic and align with the customer’s actual experience. Let’s take a quick look at a recent outing I went on with my son – he is in middle school and has been really stressed out lately. Telling a baby teenager to unplug and relax, maybe even meditate is a tough ask. So we decided to go extreme and try out a sensory…

Read More
what is rebranding

What is a rebrand?

The terms brand, branding, and rebranding are thrown around a lot these days and the concepts can be a bit overwhelming and confusing. If you are feeling this, you're not alone! What you need to know before attempting a rebrand There is a lot of jargon out there that doesn't really explain what rebranding is or what a good rebranding process covers. So, we’ve put together this guide to cut out the unnecessary crap and…

Read More
work on your brand - have boundaries you will

What does Yoda have to do with protecting your ass(ets)?

You have insurance for the hard assets, but what about your soft assets? Your employees, your loyal client base, your culture, your family and most importantly your personal give-a-damn? Protect your assets you will. You may be asking: But how can investing in my brand protect all of these people? Before we get to that, let me tell you a story about NOT investing in your brand. There once was a talented designer who owned…

Read More
common website mistakes you can avoid

Common website mistakes that tell prospects you don't care

A lot of companies in the commercial building trades put their website on the back burner for more urgent demands. Before they know it, it’s been 4 or 5 years since their website and marketing materials were updated. Unfortunately, your potential clients can see and feel this as soon as they visit your website, and this makes it look like you just don’t care that much. Think about it: how many solid sales leads go…

Read More
invisible in the market? Identify your branding issues.

Are branding issues causing your company to be invisible?

You know your company does amazing work. So why aren’t you dominating your market with amazing sales figures? You have great referrals and repeat customers but new prospects aren’t knocking on your door. But are you stuck in the low bid nightmare of RFPs? Do you struggle to attract new employees? But, deep down you know you're a badass firm! You might have branding issues. Hell, if you're on this blog you already have a feeling…

Read More
avoid brand decay and becoming an accidental commodity

Has your company become an accidental commodity?

Brand decay, accidental commodity… what the hell are we even talking about?! Well, this week I wanted to chat about something that happens way too often to good companies that can end up becoming invisible and destroying their business. (ominous music plays) Brand decay. So, what is it? Brand decay is a de-evolution that happens when a company stops paying attention to its brand positioning/diffraction and focuses only on the features of their products and…

Read More
overwhelm shutdown

Know when it’s time to tell a troublesome client goodbye

Every opportunity comes with a cost. Some opportunities cost too damned much by taking an unacceptable toll on your staff morale and your profit margin. Some people in this world you are meant to serve, and others, not so much. It doesn’t make either of you bad. They will do great work with someone, just not you. And that is ok. Do you know what your ideal client looks like? Do you have that persona…

Read More
branding truths

Nobody cares about your baby – and 6 other branding truths

Figuring out your brand can be daunting. It can be scary to look at your business – and I mean REALLY look at it. If you're not sure if you're heading down the right road, there are some universal branding truths that will help steer you in the right direction. Don't worry, Branding & Beyond's got you! Branding Truth 1 No one cares about your baby I get it. You created it. You love it….

Read More